Pinal County Federal Credit Union in 851 North Pinal Parkway Avenue

Customer Reviews about Pinal County Federal Credit Union:

• ★ ☆ ☆ ☆ ☆
  just terrible
  By Hunter Chavez, August 26, 2017
• ★ ☆ ☆ ☆ ☆
  Terrible! I was approved for an auto loan with with them, but they gave me the run around. Still I was patient and understanding of their policies. Yesterday before going out to look around at cars I went into the QV/San Tan Valley branch and spoke with Rebecca to ask a few final questions. I gave her details of the car I was 90% sure I was going to purchase (which was located in Glendale about an hour and fifteen minute drive, which I also informed her of) EVEN GAVE HER THE VIN NUMBER. She told me it shouldn't be a problem, but explain that I would have to drive down there, get a purchase order and bring it back to the branch, then they would give me the funds to bring BACK to Glendale to pick up the car and make the payment. While this was annoying, with all the modern technology available, I was STILL unphased and understanding. Again I had given Rebecca the vehicles VIN, the location of the dealership, and let her know I was very keen on this particular car. TODAY I recieved an email explaining they could not give me the funds for that vehicle because it was not on their "APPROVED DEALERSHIP LIST," a list that I was NOT previously informed of (atleast verbally) although I was one to ask A LOT of questions. VERY dissapointed that she wouldn't have checked to see if the dealership was on the list before letting me drive an hour and 15 minutes.
  By Renea Kunz, October 27, 2016

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